Infrastructure: Energy Ecosystem Technology Solution Provider Success Story

Infrastructure: Energy Ecosystem Technology Solution Provider

Industry: Energy

Customer since: 2010

Services: Product Engineering, Cloud Migration & Development

Geography:  USA, India

Team Size:  50+


Engagement

  • Performed Infrastructure Assessment and Analysis, based on the platform’s requirements. The outcome of the assessment helped the client to adopt a SaaS based solution using various offering from AWS

  • Developed application(s) using technologies that provided a digital experience to clients by using a responsive web approach

  • Provided remote support for 2 data centers

  • Support of 4 Virtual Clouds capable of running 5 applications each

  • Devised Alterting System that triggers 5-6 emails each day

  • L1 support coverage 24x7 based on standard operating procedures

  • L2 support coverage 24x7, troubleshooting and fixing issues, cost optimization on procedures

  • On demand L2 support

  • The Platform leveraged Data science/analytics using MatLab to derive intelligence. Helped in providing the solution for ingesting data from heterogeneous sources and transforming

  • Supported the entire platform roll-out of features from DEV, QA, UAT to PROD environment with all hosted on AWS

  • Helped in improving latency and throughput of the data heavy process

  • The AWS based solution helped the platform to scale the IT resources on demand to accommodate spikes & this helped to cater to various concurrent customers

  • The migration of Platform database from MySQL server to AWS Aurora DB helped in reducing cost by 50 %

  • Data Security was effectively managed by data encryption at REST layer., Application Security was managed by using AWS trusted advisor

  • Platform’s performance was improved by using caching & SQS, thereby helping to onboard more customers on the Platform for their global needs and provided a better experience